Person Centred Approaches

If you, or your family member, is going to have support from us, our staff will work with you in a person centred way.

We will develop a plan together to help you to make decisions and achieve the things you want to do, now and in the future. We will will involve your family, friends and any other people who are important in your life. If any professionals are supporting you, we will involve them too.

This way of working will help you think about the things that are important to you and will make sure that you get the support you want in exactly the way you want it.

Jennie's Story

Jennie is a young lady who, along with her circle of support, commissions Supported Living services from Independent Options to assist her living independently in her own home.

Jennie and her circle of support (a group of family, friends and professionals who work together to make decisions on Jennie’s behalf with her best interests in mind) are always involved in all aspects of her support and are at the heart of every decision, including the recruitment and selection of each team member, from the advert being placed right up to interviews and on-going development.

There are regular person-centred reviews to monitor what is working and what is not working, ensure outcomes are being achieved and plan together for Jennie’s future.

“My daughter lives independently through her individual budget. Her staff team are brilliant and we couldn’t be happier with everything.”

Read more of our stories

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