Community Support Team

Our Community Support Team provides individually tailored and person-centred support for children and adults. The service is comprised of three core areas; children and young people, community support for adults, and home management.

We are able to provide continuity as young people become adults through the service by encouraging individuals to gain confidence and develop their independence in the home and the community. The team will support them in learning the skills they need in order to achieve this.

How does it work?

When an individual is referred to us, we will work with them to create a support plan that is tailored to their unique needs. We will talk with them about when they want to have their support and what they would like to achieve. Our staff work flexibly, and we will match the service user with an outreach worker who can support them with the activities that they want to get involved with.

What We Do

Community Support Team

Budgets and funding

If you or a family member have been assessed by your local authority as having an eligible need, you may be assessed for a personal budget. This is a pot of money that is separate from any benefits you may receive, and is allocated to fund your support. This way, you have more control because you can choose how to spend the money to achieve the things that are important to you.

Children and Young People

We offer one to one, two to one, and small group support for children and young people aged 4-25 years, supporting them to develop their interests and take part in leisure activities in the community. For those over the age of 11, we also offer weekends away in the UK.

Parents and carers can make direct referrals, or children can be referred by local authorities.

Home management

We support people to develop skills to manage their own homes and lives. Support is mainly provided on a one to one basis, but we also work with people who live with their family or a partner. We match people with outreach workers who are experienced in encouraging service users to develop their skills in managing their own home.

Community Support for Adults

We offer individually tailored support as an alternative to day services. We enable people to use their skills and talents, gain confidence, and enjoy life to the full. Support is mainly provided on a one to one basis but we also work with people in small groups as this enables friends to spend time with each other and do things together in the local community.

Kevin's Story

Kevin uses Independent Options’ Short Breaks service. His Mum, Jude, tells of how the experience has helped her family.

“Having a disabled child totally changes the dynamics of family life. With all the meetings, hospital appointments and such it can be draining on everyone. When Kevin is at Hallfield guest house I am safe in the knowledge that he is with staff who genuinely care. I also know that he always has a great time and he can do what he chooses to do safely – and without his Mum there too! To have this service is so valuable as it gives me as a parent that time to do things I can’t when Kevin is at home, and I don’t feel guilty leaving him because I know that he really enjoys his time there with the staff and other guests.

“I adore my son and would not change him or his disability as then that would not be Kevin, but to have these respite breaks is wonderful for both of us as it means that I can recharge my batteries too. A service like the one offered through Independent Options is genuinely priceless.”

Read more of our stories

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